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Service Advisor

OK Tire and Automotive Inc. - Sacramento, California.
Full-time | Monday-Friday | No Weekends | Family-Owned Shop.

About Us:

Are you a skilled Service Advisor with 1 or more years of current in-shop experience who’s ready to commit - but just can’t find the shop that will commit to you?

At OK Tire and Automotive Inc., we believe no sale is more important than the customer. We’re a family-owned, values-driven automotive shop since 1974 that puts people first - customers and employees alike. If you’re looking for more than just a job, we may be exactly what you’re looking for.

What We’re Looking For:
We are hiring a Service Advisor who has chosen automotive as a career path. This is a critical front-line role that’s perfect for someone with strong communication skills, a sharp eye for detail, and a commitment to honest service. You’ll work closely with technicians and customers to ensure a smooth and transparent service process.

Responsibilities:

Greet customers and collect vehicle information in a friendly and professional manner.
Communicate recommended services based on technician inspections.
Prepare accurate estimates and repair orders.
Answer phone calls, schedule appointments, and follow up with customers.
Coordinate with parts suppliers and help manage workflow.
Provide excellent customer service at every step.

Qualifications:

MINIMUM of 1 year of service advisor or relevant in-shop experience.
Strong customer service and communication skills.
Basic understanding of automotive services and repair terminology.
Ability to multitask in a fast-paced environment.
Team player with a positive attitude.
Valid driver’s license required.

What We Offer:

Competitive hourly pay + performance bonuses.
Paid training and career development opportunities.
Monday through Friday schedule - No weekends!
Family-owned work environment - you're not just a number here.
Advancement opportunities.
Supportive, respectful team culture.
A company that actually lives its mission and core values.

Apply Today!

If you're the right person in the wrong place - let's fix that. Join a team that’s committed to doing things right and building careers, not just filling positions.

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